Frequently Asked Questions
- What are the bandwidth requirements for audio (microphone)?
- What are the bandwidth requirements for video (webcam)?
- What network ports do I need to allow through my firewall?
- What IP is used by Unicko?
- What are the bandwidth requirements for audio (microphone)?
- Audio requires 8 kBps for each direction, sending and recieving.
- What are the bandwidth requirements for video (webcam)?
- Video requires 125 kBps for each direction, sending and recieving.
- What network ports do I need to allow through my firewall?
-
Port 443 in TCP protocol is used for secured connection with the server.
Ports 32768-60000 in UDP protocol are used to transfer audio and video.
Your firewall should open these UDP ports for outgoing and incoming connection
- What IP is used by Unicko?
- Due to the dynamic nature of Unicko’s cloud platform, we recommend not to limit access to a specific range of IP addresses