Frequently Asked Questions - Network

What are the bandwidth requirements for audio (microphone)?
Audio requires 8 kBps for each direction, sending and recieving.
What are the bandwidth requirements for video (webcam)?
Video requires 125 kBps for each direction, sending and recieving.
What network ports do I need to allow through my firewall?

Port 443 in TCP protocol is used for secured connection with the server.

Ports 32768-60000 in UDP protocol are used to transfer audio and video.

Your firewall should open these UDP ports for outgoing and incoming connection

What IP is used by Unicko?
Due to the dynamic nature of Unicko’s cloud platform, we recommend not to limit access to a specific range of IP addresses